Getting to the heart of revenue cycle management
Revenue cycle management touches so many aspects of healthcare that the term means different things to different audiences. But at the core—at the heart—it’s about capturing the revenue needed to power a healthcare organization’s mission.
Altruis never loses sight of that simple fact. The revenue cycle management services we offer translate to more patients served, new and expanded services for those patients, and a more reliable, robust pool of resources to enable strategic planning, talent retention, and community-health investments.
Whether you find yourself in need of a temporary billing solution, assistance with unresolved AR in a previously used system, or help successfully appealing denied claims, Altruis can help. We resolve backlogged AR by conducting in-depth forensic investigations of both isolated and systemic issues. Through root-cause analysis, we identify ways to help providers realize immediate financial benefits while also pinpointing process improvements that reduce costs and rework in the future.
We don’t just work with your team—we consider ourselves part of your team, and hold ourselves accountable to deliver the best results possible, every day and for every claim.
Our north-star goals for revenue cycle management
Altruis’ expert revenue cycle management professionals specialize in the complex billing worlds of behavioral health, safety-net providers, and community-based clinics and practices. We customize our activity for each client, but our core goals are always the same.
- Increase profitability
- Optimize and accelerate cash collections
- Reduce bad debt
- Lower aged receivables
- Reduce underpayments
- Free up organizational resources
- Identify new, untapped revenue streams—and how to capture them
Our contingency-based pricing ensures there are no hidden costs—you pay for results, not just activity.
Revenue cycle management—how we deliver improved results
Denied claims are costly, and the overhead associated with the processing and follow-through to payment on these claims can border on the insurmountable. With Altruis, healthcare providers see a reduction in the rate of errors and denials, improving productivity and efficiency while saving significant time and money. We have dedicated staff members whose primary focus is to follow-up on pending and in-process claims to ensure no dollar slips through the cracks. We catch and correct denials faster, improving and accelerating the pace of reimbursement for our clients.
Altruis works directly with payers on our clients’ behalf, developing and strengthening relationships that enable us to more quickly resolve issues and prevent them in the future. We don’t consider a paid claim the bar for success—we monitor for underpayments and hidden opportunities that would deliver more accurate payment for the care our clients deliver. We also continuously mine the data from rejected and denied claims to gain insight into how our clients’ revenue cycle management efforts can be improved.
Altruis serves those who serve others, and we’re proud to partner with organizations that selflessly and positively impact their communities every day. It’s true that revenue cycle management encompasses many different aspects of healthcare, but for us the meaning is simple:
Delivering healthier revenues for a healthier mission.